Faqs

There is no Activation Code in my email.

Log into myROAM to reprovision your phone.

1. Under My Account select Reprovision Phone.
2. Click yes to “Is this an iPhone, Android or Brew phone?”
3. Enter your password.
4. Create a unique 10-digit Activation Code using a combination of Alpha-Numeric characters. They should be a random assortment of letters and numbers. Please do not use names or words.
5. You will receive the message “Your phone has been reprovisioned with the code you have provided.
6. Start the ROAMpay application and enter the activation code when prompted.