Customer Care
Hours of Operation:
Our Customer Care department is open 8am - 10pm EST, Mon-Sun.
By Phone:
1.888.409.0030
1.857.254.2400 (fax)
By Email:
By Web:
click here
Corporate Headquarters:
ROAM Data, Inc.
280 Summer Street
Boston, MA 02210
Merchant Account Operating Guide
Your MobileMerchant service includes a Merchant Account. Please become familiar with what a Merchant account contains by downloading the Operating Guide from below. Should you have any questions or need additional support please call 1.888.409.0030 or email us at
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 Download Operating Guide
myROAM Account Access
For signing up for MobileMerchant, you'll get access to myROAM. Use myROAM to view helpful training videos and support docs or to process credit transactions on your PC or Mac.
For new merchants, you can login to myROAM to check on the status of your merchant application. Please use the username and password that you specified when you signed up for a MobileMerchant account.
 Link to myROAM
Support FAQ's
How do I process transactions on my PC or Mac?
To process transactions on your PC or Mac, login to your myROAM account here. Once logged in, you will see the ROAMplay logo with the words underneath that reads 'launch apps'. Click on this button.
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