Add a Line
Will the Sub Lines require a new Merchant MID or TID?
How do I go about adding a sub-line to my account?
Are there additional fees for adding a new sub-line to my account?
Will my billing report show details for Sub Lines?
Who do I contact for a technical demonstration of your solutions?
How do I register to become a developer?
What kind of resources are available to developers?
I can log in my web application but not the mobile application.
When I try to download the application I receive the message “Download Failed” repeatedly.
Where is my Activation Code?
Where can I purchase a swiper for my phone?
There is no Activation Code in my email.
I need the link to download the application resent.
What is the Resellers program?
What kind of training would I receive?
What kind of products can I resell?
What kind of support would I receive?
What kind of solutions can I offer my merchants?
What processors do you work with?
What can I do with ROAMpay?
What do I need to get started?
I already have a merchant account, can I use it for my mobile transactions?
How is ROAMpay different from a regular merchant account?
Do I need a specific data plan?
What if I don’t have a good signal?
How do I ensure my customer that their payment data is secure?
What if I forget to send an email receipt?
What if my phone is lost or stolen?
How long does it take to get everything set up for use?
I know how to make ROAMpay even better. Where do I submit my ideas?
Does ROAMpay work on the iPhone?
How do I know if my phone is supported?
What if my current phone is too old or incompatible?
How do I get set up? Do I need to send my phone somewhere?
Is the ROAMpay Swipe Secure?
What if I lose my ROAMpay Swipe?
What phones are compatible?
Can the ROAMpay Swipe take Debit cards?
Does this affect my interchange rate?
What is the warranty?
What is the replacement policy?
I received approvals on transactions but I haven’t been paid. When will the funds arrive?
How do I resend my customers email receipts?
My transaction processed for a different amount than I intended to charge.
I haven’t received an email for my recent transactions.
My recent transactions have all been declined.
Feel free to leave us a message about anything.
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