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Solutions FAQ

How do I ensure my customer that their payment data is secure?
All of the transmitted payment data is double encrypted. It ‘s just as secure, if not more secure than any type of credit card terminal transaction in any type of shopping environment.

What if my phone is lost or stolen?
Sensitive data is never stored on the actual phone. If your phone is lost or stolen, simply just call ROAM support for another ROAM Player provision.

How long does it take to get everything set up for use?
The set up process for a new account only takes about 10 minutes from start to finish. Before you know it, your business processes will be dramatically improved!

What are the biggest advantages of using ROAM’s solution?
The biggest advantages are knowing that your money and inventory is where it is supposed to be, throwing away those stacks of paper and calculators, real-time inventory status, payment authorization, order tally and more.

What if my current phone is too old or incompatible?
We have partnered with Sprint to put together amazing “business packages” so that we can help you do better business! We sell the best calling and data plans in the market today with Sprint's Simply Everything packages.